Condominium Management Services
Exclusive Condo Management
An all encompassing platinum-level service with a personal touch: direct access to senior management, 24/7 resident support, concierge-style service, and customized maintenance and financial strategies. We foster real relationships—not just contracts—with condo boards, residents, and property owners.
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Operational excellence (building maintenance, vendor coordination, owner relations)
Full financial oversight (budgeting, accounting, financial reporting)
Governance support (compliance with the Condominium Act, bylaw enforcement)
Personalized management approach (direct contact with the management team)
Tailored Property Maintenance & Repairs
Providing premium maintenance and repair services with a personal touch: direct communication with senior management, prompt response to all repair needs—including emergencies—and proactive maintenance planning. We cultivate trusted relationships with condo communities to keep properties running smoothly.
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Personalized maintenance plans
Timely, responsive repairs (including emergency services)
Preventative maintenance strategies
Platinum-Level Resident Services
Delivering exceptional resident support through personalized, concierge-style services: 24/7 emergency support, quick resolution of issues, and dedicated assistance to enhance resident satisfaction. Our focus is on fostering positive relationships within the community.
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Concierge-style resident services
24/7 emergency resident support hotline
Fast, effective problem resolution
Board & Community Engagement
Enhancing community cohesion with dedicated support for condo boards: meeting facilitation, annual and special owners’ meetings, and expert guidance on bylaws and governance. We strengthen the foundation of your community through proactive engagement.
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Board meeting preparation and facilitation
Annual General Meetings and Special Owners Meetings
Drafting, updating, and enforcing condominium bylaws
Technology & Communication Integration
Connecting communities through innovative technology: comprehensive online portals for communication and service requests, plus smart tech solutions like mobile apps and automated updates. We enable seamless, transparent communication between residents, boards, and management.
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Online portal for resident and board communication, service requests, and information access
Smart technology integration (mobile apps, automated communication)
Joining NCM
We understand that the process of selecting a new management firm can be tedious, here’s what you can expect once you contact us.
1. Our first chat
We begin by scheduling a friendly, informative conversation. We take the time to understand why your board is considering a change and learn more about your past experiences — from what was appreciated about your current/previous management to what hasn’t quite met your expectations.
2. We gather the details
Key details including but not limited to: building size, age, and type; the corporation’s financial health and budget overview; any ongoing or upcoming major projects plus the particulars of current challenges and/or pain points.
3. Review of relevant materials
If it appears that we could be a good fit, we’ll request to review the following documents: governing documents (ex., Declaration, Bylaws, Rules), recent board meeting minutes, your most recent financial statements and reserve fund study and your current budget.
4. Proposal
Once all information is submitted, we’ll prepare and present a customized management proposal and contract — tailored to the unique needs and expectations of your community.
